Monthly Archives: September 2013

Covered California exchange has room for improvement

Congratulations to everyone working on the Covered CA marketplace for getting the site up and running before the October 1, 2013 deadline (see for yourself at CoveredCA.com). The site is attractive and functional, but leaves both users and insurance carriers … Continue reading

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Far more buyers than non-buyers in simulated insurance exchanges

DSS has conducted numerous health insurance exchange / marketplace studies where consumers are guided through a virtual shopping exercise to evaluate and select a preferred health insurance plan. When the appropriate federal subsidies are in place and a wide range … Continue reading

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A strange thing happened at the doctor…

We asked US consumers “What is the strangest thing you have seen in a doctor’s office or hospital waiting room?” Besides the usual screaming kids, extremely sick patients, sometimes questionable decor and rude behaviors of patients and office staff, here … Continue reading

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Risky behaviors do not always come from expected sources

Consumers of all ages participated in a number of risky behaviors in the last month.  The most common activity is spending more than 20 hours per week watching TV or surfing the Internet.  Over three-quarters of seniors reported spending at … Continue reading

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