Category Archives: Health Care Engagement

Five years later, ACA is still a mystery to many

It has been more than five years since the Patient Protection and Affordable Care Act (take your pick whether to call it PPACA, ACA or ObamaCare) was passed in May 2010 and public exchanges are wrapping up their third year … Continue reading

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Key differences between Engaged and Disengaged consumers

Engaged consumers have more favorable attitudes and behaviors Compared to Disengaged consumers, Engaged consumers are… More confident filling out medical forms (87% vs. 40%). Much more likely to feel prepared to select health insurance coverage for themselves (78% vs. 17%). … Continue reading

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Health Insurance Attitudes Vary By Age and Level of Engagement

Consumer attitudes regarding the importance of health insurance in their lives does not vary dramatically across most consumer groupings, but is significantly more meaningful to the oldest and most engaged consumers. Engaged consumers value health insurance from every perspective The most … Continue reading

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Opportunities to improve doctor satisfaction

Almost 80% of US consumers have a physician they consider to be their personal doctor and many of them are very satisfied with the care they receive or they would look elsewhere for a new doctor.  However, the latest DSS Health … Continue reading

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Engaged consumers participate in wide range of activities

Not surprisingly, Engaged consumers are significantly more likely than the Disengaged to participate in most types of health care activities. Over 80% of Engaged consumers have done one or more of the 12 health-related activities compared to only 49% of … Continue reading

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Very few uninsured enrolled for 2014

As of February 7, 2014, only 10% of uninsured consumers age 18 – 64 said they have selected health insurance coverage for 2014. With only seven weeks until the end of open enrollment under ObamaCare for 2014, it appears that … Continue reading

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Attitudes towards exchange are split

A few consumers still have not heard of ObamaCare Despite launching the Federal and state health insurance exchanges on October 1, 2013, the percentage of consumers who said they know at least something about the Affordable Care Act (ACA or … Continue reading

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Far more buyers than non-buyers in simulated insurance exchanges

DSS has conducted numerous health insurance exchange / marketplace studies where consumers are guided through a virtual shopping exercise to evaluate and select a preferred health insurance plan. When the appropriate federal subsidies are in place and a wide range … Continue reading

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Lack of involvement in personal health impacts self-perceptions

Involvement is below where it needs to be, but most people know they need to be doing something One-third of consumers say they are actively involved in their health. At the other extreme, 5% don’t even think about doing anything … Continue reading

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Health plan recommendations are few and far between

39% of consumers have never recommended their current health insurance plan to a friend or family member.  Another 20% have recommended their health plan at some point, but not in the last year.   Only 16% recommended their plan once in … Continue reading

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