Category Archives: ICH CAHPS

The “Home” Setting Is Best

Background DSS Research created a “home survey” to capture the level of satisfaction of consumers receiving dialysis treatments in a home setting.  After several implementations of the home survey, comparisons were made between the home survey results and the more … Continue reading

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Using ICH CAHPS® Survey Data to Improve Patient Experience and Satisfaction with your Dialysis Center

Background Now that we have 2012 results for hundreds of dialysis centers, we thought it might be useful to do some overall analysis of the results in aggregate. Our discussion of these results regarding the importance of individual satisfaction items … Continue reading

Posted in ICH CAHPS, Satisfaction, Statistics | Leave a comment