Author Archives: DSS Research

The “Home” Setting Is Best

Background DSS Research created a “home survey” to capture the level of satisfaction of consumers receiving dialysis treatments in a home setting.  After several implementations of the home survey, comparisons were made between the home survey results and the more … Continue reading

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A little stamp can make a difference

Background The basic fundamentals of survey research are well known.  Draw a representative random sample.  Make sure that the source file includes all eligible members, and does not systematical exclude some populations.  With a large, representative, random sample, based on … Continue reading

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A lack of confidence and knowledge

Under the Affordable Care Act (ACA, also known as “ObamaCare”), every American is encouraged to seek health insurance coverage.  However, many consumers lack confidence to make health insurance choices on their own.  Less than half the Federal and state exchange purchasers, … Continue reading

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Five years later, ACA is still a mystery to many

It has been more than five years since the Patient Protection and Affordable Care Act (take your pick whether to call it PPACA, ACA or ObamaCare) was passed in May 2010 and public exchanges are wrapping up their third year … Continue reading

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Medicare STAR Ratings are Out!

You can download the latest Medicare STAR ratings from CMS here and read our brief summary below. MA-PD Ratings Consistent STAR ratings for MA-PD plans have remained fairly consistent since 2014, with slightly more companies receiving a 4.5 or 5.0 … Continue reading

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Older is “better” with many Home Health Agencies

Background Data published by the Centers for Medicare & Medicaid Services (CMS) provides information on 12,261 home health agencies.  Types of services offered by each agency along with certification date is included for all agencies.  The 7,828 agencies (64% of … Continue reading

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Key differences between Engaged and Disengaged consumers

Engaged consumers have more favorable attitudes and behaviors Compared to Disengaged consumers, Engaged consumers are… More confident filling out medical forms (87% vs. 40%). Much more likely to feel prepared to select health insurance coverage for themselves (78% vs. 17%). … Continue reading

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Health Insurance Attitudes Vary By Age and Level of Engagement

Consumer attitudes regarding the importance of health insurance in their lives does not vary dramatically across most consumer groupings, but is significantly more meaningful to the oldest and most engaged consumers. Engaged consumers value health insurance from every perspective The most … Continue reading

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Opportunities to improve doctor satisfaction

Almost 80% of US consumers have a physician they consider to be their personal doctor and many of them are very satisfied with the care they receive or they would look elsewhere for a new doctor.  However, the latest DSS Health … Continue reading

Posted in Health Care Engagement, Health insurance - general, Health insurance exchanges, Physicians, Satisfaction, Uncategorized, Uninsured | Leave a comment

2015 Federal Exchange Summary

The infographic below summarizes statistics from the Department of Health and Human Resources regarding enrollment on the Federal health insurance exchange for 2015. Over two-thirds of the 8.8 million consumers (69%) chose a Silver plan, but given that 87% of the … Continue reading

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